Last Updated: 22 July 2026
1. Introduction
Welcome to the website of Smart Advisors Group L.L.C-FZ, accessible at https://www.smartadvisorsgroup.com/ (the “Website”).
These Terms and Conditions (“Terms”) govern your access to and use of the Website, including all information, materials, features, communication forms and services made available through the Website.
In these Terms, “Smart Advisors Group L.L.C-FZ”, “Company”, “we”, “us” and “our” refer to Smart Advisors Group L.L.C-FZ and, where applicable, its affiliated companies, representatives, consultants, employees, contractors and service providers.
The terms “User”, “you” and “your” refer to any individual or legal entity accessing, browsing or using the Website.
By accessing or using the Website, submitting an enquiry, requesting a consultation or communicating with the Company through the Website, you confirm that you have read, understood and agreed to be bound by these Terms.
If you do not agree with these Terms, you must discontinue your use of the Website.
2. Information About the Company
Smart Advisors Group L.L.C-FZ provides corporate, business setup, administrative and consulting support services, including services related to:
- company formation and registration;
- mainland, free zone and offshore companies;
- corporate structuring and restructuring;
- company liquidation;
- accounting and audit coordination;
- tax registration and tax compliance support;
- legal and tax consulting;
- corporate banking assistance;
- document attestation and legalisation;
- residence and employment visas;
- professional directorship services;
- estate planning and real estate registration support;
- trademark and product registration;
- business consulting;
- compliance and administrative support; and
- other related professional services.
The Company may provide its services directly or with the involvement of affiliated companies, licensed professionals, government authorities, free zone authorities, banks, auditors, accountants, legal consultants, tax advisers, immigration specialists, translators, notaries and other third-party service providers.
3. Website Purpose
The Website is intended to provide general information about Smart Advisors Group L.L.C-FZ, its services, relevant jurisdictions and business-related matters.
The information published on the Website is provided for general informational and marketing purposes only. It is not intended to constitute a binding offer, professional opinion, legal advice, tax advice, accounting advice, investment advice, immigration advice or other regulated professional advice.
No information published on the Website should be relied upon as a substitute for advice based on the User’s individual circumstances.
4. No Professional Relationship
Accessing the Website, reading its content, submitting an online form, sending an email, requesting a callback or participating in an initial consultation does not automatically create:
- a lawyer-client relationship;
- a tax adviser-client relationship;
- an accountant-client relationship;
- a fiduciary relationship;
- an agency relationship;
- a partnership;
- a joint venture; or
- any other formal professional or contractual relationship.
A formal client relationship arises only after the Company and the client have agreed on the scope of services, applicable fees and other relevant conditions and, where required, signed a separate engagement letter, service agreement, proposal or other written confirmation.
If there is any conflict between these Terms and a separately signed service agreement, the provisions of the separately signed service agreement shall prevail in relation to the relevant services.
5. No Guarantee of Results
The Company will use reasonable professional efforts when providing its services. However, the Company does not guarantee any specific result, approval, decision, processing time, licence, visa, bank account, tax status, certificate, registration or other outcome.
Applications and requests may be considered or approved by independent third parties, including:
- government departments;
- ministries;
- immigration authorities;
- free zone authorities;
- licensing authorities;
- municipalities;
- tax authorities;
- banks and financial institutions;
- compliance departments;
- embassies and consulates;
- courts;
- notaries;
- auditors;
- registrars; and
- other public or private organisations.
The Company cannot control or guarantee the decisions, procedures, requirements, delays, requests for additional documents or processing times of such third parties.
Any estimated timeframe provided by the Company is indicative only and may change due to circumstances outside the Company’s control.
6. Banking Assistance Disclaimer
Where the Company provides assistance with opening a corporate or personal bank account, such assistance may include guidance, document preparation, application coordination and communication support.
The final decision to open, reject, restrict, suspend or close a bank account is made solely by the relevant bank or financial institution.
The Company does not represent or warrant that:
- a bank account will be opened;
- an application will be approved;
- a particular banking service will be available;
- the bank will complete its review within a particular period;
- the bank will not request additional information;
- the bank will maintain the account after opening; or
- the bank’s fees, policies or compliance requirements will remain unchanged.
The User remains responsible for providing accurate and complete information to the relevant bank and for complying with all applicable banking, compliance, anti-money laundering and sanctions requirements.
7. Government and Third-Party Fees
Service fees charged by Smart Advisors Group L.L.C-FZ may be separate from government fees, licence fees, registration fees, visa fees, immigration fees, bank charges, translation costs, notarisation fees, courier charges and fees charged by other third parties.
Unless expressly stated otherwise in writing, third-party and government fees are not included in the Company’s professional fees.
Government authorities and third-party providers may change their fees, requirements, policies and processing procedures without prior notice.
The User is responsible for paying all applicable government and third-party charges associated with the requested services.
8. User Responsibilities
The User agrees to:
- provide accurate, current, complete and truthful information;
- provide all requested documents within the required timeframe;
- notify the Company promptly if any submitted information changes;
- ensure that all documents provided are genuine, valid and lawfully obtained;
- cooperate with compliance, due diligence and identity-verification procedures;
- disclose the true beneficial owners, shareholders, directors, managers, authorised signatories and controlling persons connected with the relevant business or transaction;
- use the Website and the Company’s services only for lawful purposes;
- comply with all applicable laws, regulations, sanctions, licensing requirements, tax obligations and reporting duties; and
- independently review and approve all applications, forms, agreements and documents before signing or submitting them.
The Company may rely on information and documents supplied by the User without independently verifying every detail, unless verification is required by law or agreed as part of the relevant service.
The User shall be responsible for any loss, delay, rejection, penalty or additional cost resulting from inaccurate, incomplete, misleading, fraudulent or late information.
9. Compliance and Due Diligence
The Company may conduct identity verification, customer due diligence, enhanced due diligence, sanctions screening, politically exposed person screening, source-of-funds checks, source-of-wealth checks and other compliance procedures.
The Company may request documents and information concerning:
- identity and residential address;
- nationality and tax residence;
- source of funds and source of wealth;
- employment and business activity;
- beneficial ownership;
- expected business operations;
- counterparties and customers;
- transaction purpose;
- corporate structure; and
- other information reasonably required for compliance purposes.
The Company reserves the right to refuse, suspend or terminate services where:
- the requested information is not provided;
- the information provided appears inaccurate or inconsistent;
- the proposed activity presents legal, regulatory, reputational or compliance concerns;
- the User or a related person is subject to sanctions or restrictions;
- the Company reasonably suspects fraud, money laundering, terrorist financing or other unlawful activity; or
- continuing the relationship may breach applicable law or professional obligations.
Where required by law, the Company may disclose information to competent authorities without notifying the User.
10. Prohibited Use
You must not use the Website:
- for any unlawful, fraudulent or misleading purpose;
- to impersonate another person or organisation;
- to submit false or unauthorised information;
- to distribute viruses, malware or harmful code;
- to interfere with the Website’s security or operation;
- to gain unauthorised access to any system, server or database;
- to collect data from the Website using automated tools without permission;
- to copy, reproduce or commercially exploit Website content without authorisation;
- to infringe intellectual property, privacy or other legal rights;
- to send spam or unsolicited communications; or
- to engage in conduct that may damage the Company’s reputation or operations
The Company may restrict or block access to the Website where it reasonably believes that these Terms have been violated.
11. Accuracy of Website Information
The Company takes reasonable steps to keep Website content accurate and up to date. However, laws, regulations, government procedures, licensing requirements, tax rules, immigration policies, banking requirements, fees and commercial conditions may change without notice.
The Company does not warrant that all information on the Website is:
- complete;
- accurate;
- current;
- suitable for a particular purpose; or
- free from errors or omissions.
The Company may update, amend, remove or replace Website content at any time without prior notice.
Users should obtain advice based on their specific circumstances before making legal, tax, financial, immigration, corporate or commercial decisions.
12. Quotations and Service Proposals
Any quotation, price estimate or service proposal provided through the Website, email, telephone, messenger or initial consultation is indicative unless expressly stated to be final and binding.
A quotation may be subject to:
- review of the client’s circumstances;
- compliance approval;
- confirmation of the required activities and jurisdiction;
- availability of the relevant service;
- government and third-party fees;
- changes in official charges;
- document requirements;
- urgency;
- complexity; and
- additional work requested by the client.
The Company may revise or withdraw a quotation before a formal service agreement is concluded or payment is accepted.
13. Payments and Refunds
Payment terms, invoicing arrangements, deposits, instalments and refund conditions may be specified in a separate quotation, invoice, engagement letter or service agreement.
Unless otherwise agreed in writing:
- professional fees become payable when invoiced;
- the Company may require advance payment before commencing work;
- government and third-party fees must be paid before submission;
- the Company may suspend services where payment is overdue;
- fees for work already performed are non-refundable;
- government and third-party fees are non-refundable once paid or committed; and
- costs resulting from a change in the User’s instructions may be charged separately.
A rejection, delay or refusal by a government authority, bank, free zone, immigration authority or other third party does not automatically entitle the User to a refund of the Company’s professional fees.
Any refund approved by the Company shall be subject to deductions for completed work, administrative expenses, bank charges, payment-processing charges and non-refundable third-party costs.
14. Intellectual Property Rights
Unless otherwise stated, the Website and its contents are owned by or licensed to Smart Advisors Group L.L.C-FZ.
This includes, without limitation:
- text;
- articles;
- graphics;
- logos;
- trademarks;
- service marks;
- photographs;
- videos;
- layouts;
- page designs;
- databases;
- documents;
- downloadable materials;
- software; and
- other Website content.
You may view, print or download Website content solely for your personal, non-commercial and lawful use.
You must not copy, reproduce, modify, republish, upload, transmit, distribute, sell, license, create derivative works from or commercially exploit any Website content without the Company’s prior written permission.
Nothing in these Terms grants the User any ownership right or licence in the Company’s intellectual property except the limited right to use the Website in accordance with these Terms.
15. Third-Party Websites and Services
The Website may contain links to third-party websites, platforms, government portals, banks, free zones, professional service providers or social media services.
Such links are provided for convenience and informational purposes only.
The Company does not control and is not responsible for:
- third-party website content;
- availability of third-party websites;
- security of third-party systems;
- third-party privacy practices;
- third-party products or services;
- accuracy of third-party information; or
- transactions between the User and a third party.
Accessing a third-party website is at the User’s own risk and may be subject to separate terms and privacy policies.
The inclusion of a link does not necessarily constitute endorsement, sponsorship or affiliation.
16. Electronic Communications
By contacting the Company through the Website, email, telephone, WhatsApp, Telegram or another communication channel, you consent to receiving communications related to your enquiry or requested services through the same or another reasonable communication channel.
Electronic communications may be affected by delays, interception, delivery failures, malware, unauthorised access or technical errors.
The Company does not guarantee the confidentiality or uninterrupted delivery of communications sent over public networks or through third-party messaging platforms.
Users should avoid sending highly sensitive information through unsecured channels unless specifically instructed to do so.
17. Website Availability and Security
The Company aims to keep the Website accessible and secure but does not guarantee that the Website will operate continuously or without interruption.
The Website may be unavailable due to:
- maintenance;
- updates;
- technical failures;
- hosting issues;
- cyber incidents;
- internet disruption;
- force majeure events; or
- circumstances outside the Company’s control.
The Company does not warrant that the Website, its servers or any downloadable content will always be free from viruses, malware or other harmful components.
Users are responsible for maintaining appropriate antivirus software, backups and security controls on their devices.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Smart Advisors Group L.L.C-FZ shall not be liable for any indirect, incidental, special, punitive or consequential loss arising out of or connected with the Website or the Company’s services.
This includes, without limitation:
- loss of profit;
- loss of revenue;
- loss of business opportunity;
- loss of contracts;
- loss of anticipated savings;
- loss of goodwill;
- loss of data;
- business interruption;
- reputational loss;
- penalties imposed by third parties; or
- costs arising from delays or rejected applications.
The Company shall not be liable for loss resulting from:
- decisions of government authorities, banks or other third parties;
- changes in laws, regulations, policies or fees;
- incorrect or incomplete information supplied by the User;
- failure by the User to provide documents on time;
- acts or omissions of third-party providers;
- events beyond the Company’s reasonable control;
- reliance on general Website information without obtaining specific advice; or
- unauthorised access to or use of electronic communications.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Where liability cannot legally be excluded, the Company’s aggregate liability shall, to the extent permitted by law, be limited to the amount of professional fees paid by the User to the Company for the specific service giving rise to the claim.
19. Indemnification
To the maximum extent permitted by law, the User agrees to indemnify and hold harmless Smart Advisors Group L.L.C-FZ, its affiliates, directors, officers, employees, consultants and representatives from claims, losses, liabilities, penalties, expenses and reasonable legal costs arising from:
- the User’s breach of these Terms;
- unlawful use of the Website;
- false, inaccurate or misleading information supplied by the User;
- fraudulent or unlawful documents;
- infringement of third-party rights;
- violation of applicable laws or sanctions;
- the User’s business activities; or
- instructions carried out by the Company in reasonable reliance on information provided by the User.
20. Force Majeure
The Company shall not be responsible for delay or failure to perform caused by circumstances beyond its reasonable control.
Such circumstances may include:
- natural disasters;
- fire;
- flood;
- epidemic or pandemic;
- war;
- terrorism;
- civil unrest;
- labour disputes;
- government action;
- changes in law;
- closure or delay of public authorities;
- interruption of banking services;
- power failure;
- telecommunications failure;
- cyberattack;
- system outage;
- transport disruption; or
- failure of a third-party provider.
The time for performance shall be extended for the duration of the relevant event and its reasonable consequences.
21. Confidentiality
The Company will take reasonable steps to protect confidential information received from Users.
However, the Company may disclose information:
- with the User’s consent;
- to employees, consultants, affiliates and service providers involved in delivering the requested services;
- to banks, government bodies, free zones, immigration authorities and other relevant third parties;
- where required by law, regulation, court order or competent authority;
- for compliance, risk-management or fraud-prevention purposes; or
- to protect the rights, property or safety of the Company or others.
Confidentiality obligations may be further defined in a separate service agreement.
22. Personal Data
The Company processes personal data in accordance with its Privacy Policy and applicable data protection requirements.
By using the Website or submitting personal information, the User acknowledges that such information may be processed for the purposes described in the Privacy Policy.
The Privacy Policy forms part of these Terms and should be read together with them.
23. Changes to the Website and Services
The Company may, at its discretion:
- change the Website’s content or design;
- add, modify or discontinue a service;
- restrict access to certain Website features;
- update pricing and service descriptions; or
- temporarily or permanently suspend the Website.
The Company is not required to provide advance notice of such changes unless otherwise required by applicable law or a binding agreement.
24. Changes to These Terms
The Company may amend these Terms from time to time to reflect changes in its services, business practices, legal obligations or Website functionality.
The updated version will be published on this page with a revised “Last Updated” date.
Continued use of the Website after updated Terms are published constitutes acceptance of the revised Terms.
Users are encouraged to review this page periodically.
25. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable.
If modification is not possible, the relevant provision shall be severed.
The remaining provisions shall remain in full force and effect.
26. No Waiver
Failure or delay by the Company in exercising any right or remedy under these Terms shall not constitute a waiver of that right or remedy.
A waiver shall be effective only where it is expressly confirmed in writing by the Company.
27. Entire Agreement
These Terms, together with the Privacy Policy and any separate written service agreement, constitute the entire agreement concerning the User’s access to and use of the Website.
Any service-specific agreement, engagement letter, accepted proposal or invoice may contain additional terms governing the relevant professional services.
28. Governing Law and Jurisdiction
These Terms and any dispute arising from or connected with the Website shall be governed by the applicable laws of the United Arab Emirates and the laws in force in the Emirate of Dubai.
Unless otherwise agreed in writing or required by mandatory law, the courts of Dubai, United Arab Emirates, shall have exclusive jurisdiction to resolve disputes arising from or connected with these Terms or the use of the Website.
29. Language
These Terms may be made available in English, Russian and other languages.
Translations are provided for convenience.
In the event of a discrepancy or inconsistency between the English version and a translated version, the English version shall prevail to the maximum extent permitted by applicable law.
30. Contact Information
For questions regarding these Terms and Conditions, please contact Smart Advisors Group L.L.C-FZ:
- Email: info@smartadvisorsgroup.com
- Telephone, WhatsApp: +971 52 204 8309
- Office landline phone: +971 45 782 342
- Office Address: Office 1702, 17th Floor The Binary Tower 32 Marasi Drive Street Business Bay Dubai, United Arab Emirates
- Registered address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
